Privacy Policy

Our Privacy Policy

 

At Bink Broadband, we take the safeguarding of your information very seriously. One of the ways we do this is by adhering to the requirements of UK data protection legislation, and this has changed as part of the General Data Protection Regulation (GDPR for short) in force from 2018.

This means we want to make sure you understand what these changes will mean for you.

Before we get started, here are a few things to keep in mind. When we talk about ‘you’ or ‘your’ we mean the person who is the account holder with Bink Broadband.

Bink Broadband will be the controller of the information that you provide to us, and that we collect about you when you use our online services (https://www.binkbroadband.wales ) website. We’ll also collect information when we provide you with, or answer questions about, our broadband and landline. Our contact details are set out on our “contact us” page.

This Privacy Policy gives you detailed information on when and why we collect your information, how we use it, and how we keep it secure.  Please take a moment to read it so you know what choices and rights you have about the information we may ask you for or collect about you. This policy may change from time to time so it's a good idea to come back and read through it every now and then. If there’s a significant change to the policy, we’ll let you know straight away.

As a straight talking provider we want you to understand why we need to collect personal information, how we use that information and to feel confident we'll protect it.

We've tried to set this out as simply as possible below.

It applies to the products and services we provide (like phone and broadband) and browsing our website.

It applies to our consumer, sole trader and partnership customers but doesn't apply to the information we hold about companies or organisations.

It also applies even if you're not one of our customers and you interact with us as part of us running our business, such as by:

  • using one of our products or services - paid for by someone else,
  • taking part in a survey or trial,
  • entering a prize promotion,
  • calling our helpdesk, or
  • generally enquiring about our services or otherwise providing your personal information to us.

 

If you need to give us personal information about someone else in relation to our products and services, the privacy policy will also apply. And if we need the permission of the other person to use that information, we'll ask you to check they are OK with this.

 

"Don’t Think Broadband - Bink Broadband”