Bink Broadband Limited (the “Company”) is registered in England and Wales under number 05495621, whose registered address is 44a Stepney Street, Llanelli, SA15 3TR. Our VAT number is 940 2673 33.
We are regulated in the UK by Ofcom, the UK communications regulator. We are also a member of the UK Wireless Internet Service Providers Association (“UKWISPA”) and Ombudsman Services (an independent alternative dispute resolution service)
| Bink, Bink Broadband, We, Us or Our | means Bink Broadband Limited, a company registered in England and Wales under number 05495621, whose registered address is 44a Stepney Street, Llanelli, SA15 3TR | |
| Website | means https://binkbroadband.wales/, and any sub-domains of this site unless expressly excluded by their own terms and conditions. | |
| You, Your, Yourself or Customer | refers to a customer of Bink Broadband and any other person using your customer account, a device or login to access our Website, Network and/or Services. |
We allow you to use our website on a temporary basis. We can remove or change the service we provide on our website without notice (see below). We accept no responsibility for any loss, damage or cost to anyone if for any reason our website is unavailable at any time or for any period. Sometimes, we may restrict access to some or all parts of our website. Such restrictions may apply to anyone, whether registered with us or not.
If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and not reveal it to anyone else. We can, at any time, stop any user identification code or password from working, whether it was chosen by you or allocated by us, if we think you have not kept to any provision of these Website Terms and Conditions.
When using our website and our internet services, you must fully follow these Website Terms and Conditions and our Acceptable Use Policy. You are also responsible for making sure that anyone else who accesses our website through your internet connection is aware of these Website Terms and Conditions and our Acceptable Use Policy and that they fully follow them.
If you or they do not do this and we incur losses, damages, expenses or costs (including any payable to third parties and legal costs) as a result, you must fully compensate us for these. This is called an “indemnity” and makes you 100% responsible for the full amount of any claim we have against you.
We are the owner or the licensee of all intellectual property rights in our website, and in the material published on it. Intellectual property rights include patents, trademarks, service marks, trade names, copyright (including, but not only, rights in computer software and in websites), rights in databases, and rights in design and know-how.
Our website and the material published on it are protected by copyright laws and treaties around the world. Other than as set out below, you must not republish or redistribute the content or material on our website (including by framing or similar methods).
You may print off one copy and may download extracts, of any page(s) from our website for your personal use and you may draw the attention of others to material posted on our website. You must not change the paper or digital copies of any material you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
You must always acknowledge us (or any others who are identified as contributors of material on our website) as the authors of the material on our website. You must not use any part of the material on our website for business purposes without first getting a licence to do so from us or those who have granted us a licence.
If you print off, copy or download any part of our website in a way that does not follow these Website Terms and Conditions, your right to use our website will end immediately. If we then tell you to return or destroy any copies you have made of the material, you must do this immediately.
If you believe that your intellectual property rights have been infringed either on the Internet or through any of the Internet services provided by us, you may contact us and request that the infringing material is removed or access to it blocked.
We will fully investigate any complaints and, if we think (acting reasonably) there is an infringement, we will take action to resolve any issues.
We update our website regularly and may change the content at any time. If needed, we may suspend access to our website, or close it.
Although we have tried to make sure the content is accurate, any content on our website may be incomplete, contain mistakes or be out of date at any given time. We do not have to update this content, and as such, you should check any information you get from our website before acting on it.
You must not rely on commentary and other material posted on our website. They are not meant to be treated as advice. We do not accept any responsibility at all for losses, damages or costs to anyone who relies on such material or commentary.
We do not guarantee or promise that the content or material on our website or things mentioned on it are accurate or available. Neither we nor any company in our group (or any person connected with us or any group company) accepts responsibility (except to the extent a law requires otherwise) for any:
This includes any liability for;
We will accept responsibility:
You must always try your best to reduce any losses, damages or costs you may incur if you have a claim against us.
You cannot treat anything on our website as an offer by Bink Broadband to provide any goods or services to you. You will only have a contract with us, under which we will provide you with our services, when:
If you enter into any kind of contract or arrangement with any advertiser on our website or by following a link from our website to another website, that contract or arrangement (and its terms and conditions) will be between you and the advertiser or the provider of the other website and we accept no responsibility in relation to it.
You must not misuse our website by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not try to access:
You must not attack our website with a denial-of-service attack or a distributed denial-of-service attack.
If you break any of the above conditions, you are committing a crime under the Computer Misuse Act 1990. If this happens, we will report it to the relevant law enforcement authorities and tell them your identity. You will also lose your right to use our website immediately.
We accept no responsibility for any loss or damage caused by a denial of service or distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other material belonging to you, from your:
You may link to our home page, as long as it is legal and appropriate in the circumstances and does not damage our reputation or take advantage of it. You must not create a link that makes it look like you are connected with us, or that we are giving you our approval or support if this is not actually the case.
You must not create a link from any website that is not owned by you.
Our website must not be framed on any other website, and you must not create a link to any part of our website other than the home page. We can take away any linking permission, without notice. The website from which you are linking must fully meet the “Content Standards” set out in our Acceptable Use Policy.
If you would like to use material on our website in any way other than that set out above, please send your request to support@binkbroadband.wales
Where our website has links to other websites and/or goods or services provided by others, these links are for your information only. We have no control over the contents of those websites, those goods or services, or their availability. We do not accept any responsibility for them or for any loss or damage that may result from your using or inability to access them.
Bink Broadband does not recommend or give its approval to:
This Acceptable Use Policy is effective from March 2023.
These Website Terms and Conditions are made under English and Welsh law. If a dispute arises that we cannot settle between us, despite following our Complaints Code of Practice, it will be decided in the English and/or Welsh courts. If we choose to, though, we can use the courts where you live (if this is not England or Wales) or in any other country, we think is appropriate.
Our website is designed for use in the United Kingdom, and you must not use our website or services in countries where the local law restricts or does not allow this.
“Bink Broadband” is a registered trademark of Bink Broadband Ltd.
All brand names, product names and/or service names used in our website are trademarks, trade names, service marks or copyrights of their respective owners. If you use any brand name, product name and/or service name without first getting its owner to agree to this in writing, you may be infringing that owner’s rights. Bink Broadband does not give you permission to use any brand name, product name or service name.
Bink Broadband reserves the right to update or change these Website Terms and Conditions at any time and you should check them from time to time to take notice of any changes we made, as they are legally binding on you if you use our website.
The latest version can be found on our website at https://binkbroadband.wales/
Sometimes a notice or other provision on another part of our website might replace part of these Website Terms and Conditions.
If you would like to contact us regarding these Website Terms and Conditions in terms of any comments, queries, or If you have any concerns about material which appears on our website, please contact our Customer Services Team by sending an email to support@binkbroadband.wales or phoning 03307 888 777.
If you wish to make a complaint about our website or our services, please see our Complaints Code of Practice for our full complaint’s procedures. Alternatively, you can ask us to send a copy of this to you.
These Website Terms and Conditions are effective from March 2023.